Skip to main content

Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

Learn more
Use Package Calculator-Salmon-RGB

Home Care Package calculator

Plan your Home Care Package by choosing the services that meet your needs and interests.

Get started

Specialised services

From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

Learn more
Adjust font size

A peaceful community with quality care assured

Bolton Clarke Pioneers

Located in the outback town of Longreach, Bolton Clarke’s Pioneers provides high-quality aged care in a friendly, secure and comfortable residential environment.

Aged Care
Dementia Care
Respite Care

Discover our Pioneers community

View our gallery to find out more about life at Bolton Clarke Pioneers.

Supporting you with tailored care

Types of care and support

This Bolton Clarke home offers a full range of tailored aged care services.

Personal care

Personal care

Providing assistance with self-care tasks like dressing and grooming.

Allied health services

Allied health services

Connecting residents to dedicated health workers and clinical care.

Restorative support

Restorative support

Developing tailored physiotherapy, exercise and socialisation programs.

Dementia and respite care

Dementia and respite care

Providing specialist support for dementia and respite care needs.

Our commitment to care

We work together with our residents and their families to ensure quality care and safety comes first.

  • Residents are treated with respect, honesty and dignity.
  • Residents are actively engaged in how care services are provided.
  • Care services are high quality and delivered by capable teams.
  • Homes provide residents with choice and promote independence.

Governance and safety standards

Bolton Clarke is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019. You can hear the standards explained in English and other languages here.

All our services and outlets operate under the Bolton Clarke Clinical Governance, Client Safety and Wellbeing Framework to ensure that all care is high quality and safe. The framework defines quality care as the delivery of high quality, safe and effective care by capable teams; being treated as a person with respect, honesty and dignity; feeling safe and comfortable; informing clients and using their feedback.

Types of care and support

This Bolton Clarke home offers a full range of tailored aged care services.

Personal care

Personal care

Providing assistance with self-care tasks like dressing and grooming.

Allied health services

Allied health services

Connecting residents to dedicated health workers and clinical care.

Restorative support

Restorative support

Developing tailored physiotherapy, exercise and socialisation programs.

Dementia and respite care

Dementia and respite care

Providing specialist support for dementia and respite care needs.

Our commitment to care

We work together with our residents and their families to ensure quality care and safety comes first.

  • Residents are treated with respect, honesty and dignity.
  • Residents are actively engaged in how care services are provided.
  • Care services are high quality and delivered by capable teams.
  • Homes provide residents with choice and promote independence.

Governance and safety standards

Bolton Clarke is committed to ensuring the care and services provided to consumers meet the Aged Care Quality Standards which took effect on 1 July 2019. You can hear the standards explained in English and other languages here.

All our services and outlets operate under the Bolton Clarke Clinical Governance, Client Safety and Wellbeing Framework to ensure that all care is high quality and safe. The framework defines quality care as the delivery of high quality, safe and effective care by capable teams; being treated as a person with respect, honesty and dignity; feeling safe and comfortable; informing clients and using their feedback.

Enjoy everything Pioneers has to offer

What makes this community special?

<p>Resident&rsquo;s lounge and activities room</p>

Resident’s lounge and activities room

BBQ and family areas

BBQ and family areas

Swimming pool

Swimming pool

Community hall

Community hall

Library

Library

Registered nurse on duty 24/7&nbsp;

Registered nurse on duty 24/7 

Hear from our residents and families

Testimonials from Bolton Clarke residential aged care homes

RAC testimonial Fernhill
RAC testimonial Fernhill

"I appreciate the help of all of the Bolton Clarke staff for the care and support they provide to me."

- Eileen, resident, Bolton Clarke Fernhill

Testimonial - Residential Aged Care
Testimonial - Residential Aged Care

"It means so much to me that my Dad is in such wonderful care when I can't be there myself.  Saying thank you doesn't seem to be enough for the wonderful way you look after him."

- Sandra, family member, Bolton Clarke Galleon Gardens

RAC testimonial Moreton Shores
RAC testimonial Moreton Shores

"I have been a resident for 10 years. The staff here are fantastic and I have to give thanks because they are born, not made. They've got their hearts in the right places."

- Judith, resident, Bolton Clarke Moreton Shores

RAC testimonial Sandra Riddell Gardens
RAC testimonial Sandra Riddell Gardens

"I'm very involved with everything here, we have a terrific lifestyle team and our staff care for us really well."

- Sandra, resident, Bolton Clarke Riddell Gardens

Share your feedback

At Bolton Clarke we value your feedback. Letting us know about your experience at our Pioneers residential aged care home will help us review and improve what we do.

To share your experiences please submit your thoughts via CarePage, our customer feedback platform. This is the same survey tool used by the Aged Care Quality and Safety Commission and is available to you, your family and representatives.

CarePage feedback

Support every step of the way

When it’s time to begin looking for the right aged care home, we can assist you through the process.

step-0

Step 1 – Complete an Aged Care Assessment

Call My Aged Care on 1800 200 422 to arrange an ACAT assessment. This will help to determine your needs and eligibility to receive funding towards the cost of care.

As it may take between 2-6 weeks to receive your assessment, now is a good time to start shortlisting homes you’re interested in.

step-1

Step 2 – Work out any contributions

It’s important to understand the payment options and subsidies available when it comes to residential aged care.

If you are looking for a permanent home, you’ll also need to complete a financial assessment with Services Australia to determine how much you may need to contribute towards your accommodation.

step-2

Step 3 – Find your home

Finding the right home can be a big decision. We’d love you to take a tour of a Bolton Clarke home and talk with our residential manager about your specific care needs and what matters to you most.

As a resident you’ll have access to our dedicated team, all working together to support your wellbeing.

step-3

Step 4 – Apply for admission

When you have found your preferred home and received your assessment from My Aged Care it’s time to complete your application for entry into residential aged care.

Simply contact our friendly admissions team on 1300 22 11 22 and we can guide you through the process including any of the documentation you will need.

step-4

Step 5 – Seek advice

Before signing an agreement to enter residential aged care, it’s a good idea for you to seek independent advice from a specialised aged care financial advisor. As an impartial advisor, they can guide you on the best payment options and arrangements for your individual circumstances.

step-5

Step 6 – Move and settle in

When it’s time to move into your new Bolton Clarke home, we’ll work with you and your family to settle in and personalise your home.

Our team will help you with the transition, with services and activities centred around your needs, interests, abilities and choices.

Need help?

If you’d like to talk about your personal situation or better understand the process of transitioning into residential aged care, please call our friendly team on:
1300 22 11 22
We can support you with any and all of the steps involved.

Find the right option for you 

Bolton Clarke Pioneers offers two accommodation types – Comfort Plus and Premium.

RAC Bedroom-Light Orange-RGB

Comfort Plus

  • Min. 11m2 room size
  • Plus 4m2 private or shared ensuite

Comfort Plus

Room features

  • Comfortable, private, or shared room (maximum 2 people) with an ensuite and garden views.
  • Tastefully designed room includes a comfortable electric bed, bedside table, chair with a built-in wardrobe as well as a lockable drawer and, most rooms have a telephone connection.
  • Low maintenance living with built-in hotel services including laundry and meal services.

Design features

  • Capacity for couples to share the room.
  • Services and support designed to optimise your health and wellbeing.
  • The community hall is designed to open out onto the swimming pool, creating a lovely ambience.

Room cost

$380,000
RAC Bedroom-Light Orange-RGB

Premium

  • Min. 11m2 room size
  • Plus 4m2 private ensuite

Premium

Room features

  • Spacious, modern private room with an ensuite and beautiful garden views.
  • Tastefully designed room includes a quality electric bed, bedside table, chair, telephone connection with a built-in wardrobe and lockable drawers.
  • Selected rooms have an adjoining sitting area and balcony to take advantage of the garden
  • Low maintenance living with built-in hotel services including laundry and meal services.

Design features

  • Capacity for couples to share the room.
  • Services and support designed to optimise your health and wellbeing.
  • The community hall is designed to open out onto the swimming pool, creating a lovely ambience.

Room cost

$418,000

Comfort Plus

Room features

  • Comfortable, private, or shared room (maximum 2 people) with an ensuite and garden views.
  • Tastefully designed room includes a comfortable electric bed, bedside table, chair with a built-in wardrobe as well as a lockable drawer and, most rooms have a telephone connection.
  • Low maintenance living with built-in hotel services including laundry and meal services.

Design features

  • Capacity for couples to share the room.
  • Services and support designed to optimise your health and wellbeing.
  • The community hall is designed to open out onto the swimming pool, creating a lovely ambience.

Room cost

$380,000
Pioneers RAC room comfort plus

Premium

Room features

  • Spacious, modern private room with an ensuite and beautiful garden views.
  • Tastefully designed room includes a quality electric bed, bedside table, chair, telephone connection with a built-in wardrobe and lockable drawers.
  • Selected rooms have an adjoining sitting area and balcony to take advantage of the garden
  • Low maintenance living with built-in hotel services including laundry and meal services.

Design features

  • Capacity for couples to share the room.
  • Services and support designed to optimise your health and wellbeing.
  • The community hall is designed to open out onto the swimming pool, creating a lovely ambience.

Room cost

$418,000
Pioneers RAC room premium

Accommodation Calculator

In three simple steps get an indication of accommodation costs for your preferred room type. This is just an estimate, we encourage you to seek independent financial advice before making a decision.

Step 1 - Choose your room type

The cost of each room depends on things like size, design and other features.

Room cost: $XXX,XXX

Step 2 - Choose your deposit amount

The cost of each room Enter the amount you’d like to pay as a deposit. This can also be adjusted in the next step.

This payment is known as a Refundable Accommodation Deposit (RAD). It is a fully-refundable lump sum. The rest of the cost can be covered with your Daily Accommodation Payment (DAP).

Step 3 - Adjust your payments

The more you contribute to your deposit, the less you’ll pay daily. If you wish, you can adjust these amounts using the slider.

Refundable Accommodation Deposit (RAD)

0

Daily Accommodation Payment (DAP)

0
Current interest rate: %
Find out more about accommodation and care costs
Price and interest rate correct at 1 October 2024

Contact us

First Name
Last Name
Email
Phone
Call back

Address

1 Sparrow Street
Longreach
QLD   4730

Contact us

First Name
Last Name
Email
Phone

Follow Pioneers on Facebook

Prefer to speak to someone over the phone? Call our team on: 07 4658 4900

You may also be interested in...

Pioneers Retirement Living

Pioneers Retirement Living

Located in the historic outback Queensland town of Longreach, Bolton Clarke Pioneers boasts a private and peaceful community atmosphere close to services and amenities.

READ MORE
Glendale Residential Aged Care

Glendale Residential Aged Care

Located at the base of Mt Louisa in Townsville, Bolton Clarke’s Glendale community provides high-quality aged care in a friendly, secure and comfortable residential environment.

READ MORE
Sunset Ridge RAC teaser.jpg

Sunset Ridge Residential Aged Care

Located on the beautiful Capricorn Coast close to Rockhampton and Yeppoon, Bolton Clarke’s Sunset Ridge community provides high-quality aged care in a friendly, secure and comfortable environment.

READ MORE