Skip to main content
Language
English Arabic Chinese Croatian Greek Hindi Italian Macedonian Polish Russian Vietnamese
Adjust font size
Contact us

Home and Community Support

Providing everything from a little help to specialised care, our flexible Home and Community Support services cover home nursing, home assistance and allied health.

Learn more
Use Package Calculator-Salmon-RGB

Home Care Package calculator

Plan your Home Care Package by choosing the services that meet your needs and interests.

Get started

Our services

About Home and Community Support

Health and wellbeing services

GO BACK

Retirement Living

Offering a range of lifestyle options, each of our communities are affordably priced and designed to support your wellbeing, interests and happiness.

Learn more
BC_Service_Icons_Retirement Living_Orange2

Discover affordable retirement living!

Find out just how affordable retirement living could be.

Learn more

Our communities

About Retirement Living

Health and wellbeing services

Specialised services

From community education programs to research and digital innovation, we co-design services to support you to live your life, your way.

Learn more

Our services

Digital independence

Better health and wellbeing

 Adjust font size

Bolton Clarke InTouch

Digital independence

Bolton Clarke InTouch

Digital independence

Bolton Clarke InTouch features a range of technology solutions and products to support you to stay independent and safe in your own home including pendants with fall detection technology and alarm extenders for added peace-of-mind.

Plus you can now stay connected with friends and family with our new fast and reliable home internet. This service is now available at selected retirement villages in Queensland.

Enquire now

Personal alarms

Live the worry-free life you want – wherever you are. Our personal alarms let you enjoy your daily routines and independence knowing you’re connected to immediate help any time you need it.

Bolton Clarke InTouch GO Pendant

InTouch GO Pendant

  • Emergency assistance at the press of a button.
Bolton Clarke InTouch GO Watch

InTouch GO Watch

  • Peace of mind wherever you go.
Bolton Clarke InTouch Prime

InTouch Prime

  • Live independently with confidence.
Bolton Clarke InTouch Plus

InTouch Plus

  • Peace-of-mind for the entire family.

InTouch GO Pendant

Bolton Clarke InTouch GO Pendant provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Operates on the Telstra Mobile Network, is 4G compatible and not reliant on NBN

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 53 grams and measures 62mm x 47mm x 17mm
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Pendant

InTouch GO Watch

Bolton Clarke InTouch GO provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response & two-way communication
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Heart rate monitor and step counter

Product features

  • The watch is IPX8 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 65 grams and measures 47.5mm x 16.9mm
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Watch

InTouch Prime

Bolton Clarke InTouch Prime provides anytime assistance within easy reach in your home. All personal help alarms meet Australian Safety Standards and can be activated by pressing a button. This system is best suited to people with basic or low care needs.

Enquire now

Key features

  • Simple DIY installation and 24/7 monitoring
  • Waterproof pendant with 400m range
  • 4G (LTE) compatible and not reliant on NBN
  • Clear two-way communication with built-in speaker
  • Customisable based on care needs with the option to add fall detection, panic buttons and voice range extenders

Product features

  • Connects to Bolton Clarke 24/7 emergency response centre
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • High quality, long range voice verification
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Meets the Australian AS4607 compliance standard for personal response systems
  • LED indications for system status
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch Prime

InTouch Plus

Bolton Clarke InTouch Plus helps families to feel connected at all times, with reassurance at the tap of a smartphone. Motion sensors fitted in key locations will trigger a notification to a family member if something seems unusual or out of character. This system is suited to people with moderate care needs.

Enquire now

Key features

  • All the benefits of Prime, plus:
  • Automatic alerts with customisable family alerts
  • Real time activity reports and display of trending activity
  • Coverage without a pendant through family alerts

Product features

  • Customisable based on care needs with the option to add sensors, fall detection, panic buttons and voice range extenders
  • Connects to Bolton Clarke 24/7 emergency response centre
  • Free family mobile app allowing circle of care to view activities of daily living and configurable SMS alerts for family members
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Clear two-way communication with built-in speaker
  • 4G (LTE) compatible and not reliant on NBN
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • Meets the Australian AS4607 compliance standard for personal response systems
  • 12-month warranty
  • No lock in contracts  
Bolton Clarke InTouch Plus

InTouch GO Pendant

Bolton Clarke InTouch GO Pendant provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response centre
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Operates on the Telstra Mobile Network, is 4G compatible and not reliant on NBN

Product features

  • The pendant is IP67 water resistant, shower/splash proof
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Rechargeable battery with up to 20 hours battery life under normal environmental conditions. Low battery warning prompts.
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Wearable around the neck with breakaway safety lanyard
  • Pendant weighs 53 grams and measures 62mm x 47mm x 17mm
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Pendant

InTouch GO Watch

Bolton Clarke InTouch GO provides emergency assistance at the press of a button, even when you are away from your home. The SOS button makes it easy to call for help wherever you are.

Enquire now

Key features

  • GPS location tracking outdoors
  • 24/7 emergency response & two-way communication
  • Falls detection technology
  • Clear two-way hands-free voice communication with built-in speaker
  • Heart rate monitor and step counter

Product features

  • The watch is IPX8 water-proof, up to 3 metre submersion for approximately 30 minutes
  • Geofencing functionality that sends an alert when the device is outside a predefined area
  • Locate your device via SMS to obtain the GPS location
  • Charging dock fully charges the pendant in under 60 minutes using the USB-powered charging dock. Low battery warning prompts. Charges in the car or caravan.
  • Ability to cancel to avoid false alarms
  • Automatically updates time and date based on time zone
  • Watch weighs 65 grams and measures 47.5mm x 16.9mm
  • Includes a 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch GO Watch

InTouch Prime

Bolton Clarke InTouch Prime provides anytime assistance within easy reach in your home. All personal help alarms meet Australian Safety Standards and can be activated by pressing a button. This system is best suited to people with basic or low care needs.

Enquire now

Key features

  • Simple DIY installation and 24/7 monitoring
  • Waterproof pendant with 400m range
  • 4G (LTE) compatible and not reliant on NBN
  • Clear two-way communication with built-in speaker
  • Customisable based on care needs with the option to add fall detection, panic buttons and voice range extenders

Product features

  • Connects to Bolton Clarke 24/7 emergency response centre
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • High quality, long range voice verification
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Meets the Australian AS4607 compliance standard for personal response systems
  • LED indications for system status
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • 12-month warranty
  • No lock in contracts
Bolton Clarke InTouch Prime

InTouch Plus

Bolton Clarke InTouch Plus helps families to feel connected at all times, with reassurance at the tap of a smartphone. Motion sensors fitted in key locations will trigger a notification to a family member if something seems unusual or out of character. This system is suited to people with moderate care needs.

Enquire now

Key features

  • All the benefits of Prime, plus:
  • Automatic alerts with customisable family alerts
  • Real time activity reports and display of trending activity
  • Coverage without a pendant through family alerts

Product features

  • Customisable based on care needs with the option to add sensors, fall detection, panic buttons and voice range extenders
  • Connects to Bolton Clarke 24/7 emergency response centre
  • Free family mobile app allowing circle of care to view activities of daily living and configurable SMS alerts for family members
  • The pendant is IP67 water resistant, shower/splash proof with a breakaway safety lanyard and 400 metre range from the base
  • The pendant weighs 19 grams with battery
  • Rechargeable li-polymer 3.7V (1.4 Ah) backup double battery with up to 40 hours of continuous operation and power outage protection
  • Communicates on the 916.5 MHz frequency with a 400 metre maximum radio frequency range
  • Clear two-way communication with built-in speaker
  • 4G (LTE) compatible and not reliant on NBN
  • The control panel including the battery weighs 560 grams and measures 153mm x 153mm x 72mm
  • Meets the Australian AS4607 compliance standard for personal response systems
  • 12-month warranty
  • No lock in contracts  
Bolton Clarke InTouch Plus

Pricing and feature comparison

Selecting the right solution with you and your family

Together, we can tailor a solution that is right for you and your family or support person.
Choose as many features as you’d like – these can be changed at any time to meet your needs.
 

Product features

Features
InTouch features GO
Pendant		 GO
Watch		 Prime Plus
Alarm button Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
Wellness monitoring via app - - - Tick-Dark Orange-RGB.svg
Family network - - - Tick-Dark Orange-RGB.svg
24/7 emergency response Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg
Out of home monitoring Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Step counter - Tick-Dark Orange-RGB.svg - -
Heart rate monitor - Tick-Dark Orange-RGB.svg - -
Jewellery pendant - - Optional Optional
Falls detection Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg Optional Optional
Geo location Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Voice announcements - - Optional Optional
Find me Tick-Dark Orange-RGB.svg Tick-Dark Orange-RGB.svg - -
Geofencing Optional Optional - -
Pricing
InTouch pricing GO
Pendant		 GO
Watch		 Prime Plus
Price $250.00 $399.00 $715.00 $1,260.00
Weekly ongoing service fee + GST $5.60 $5.60 $5.60 $7.00
Administration fee + GST $25.00 $25.00 - -

No lock in contracts – cancel at any time.
Talk to us about available funding options and packages.

Internet service

Stay connected with fast, reliable, and affordable home internet. This service is now available at selected retirement villages in Queensland.

Bolton Clarke InTouch Internet

Home internet

  • Do all the things you love from the convenience of your home.
Bolton Clarke InTouch Internet

Choosing your plan

  • Our plans offer flexible speed packages and unlimited data for you to stay connected.
Bolton Clarke InTouch Internet

More information

  • Find out more about Bolton Clarke InTouch internet service.

Home internet

Availability

Internet service plans by Bolton Clarke are now available at:

  • Fairways, Bundaberg North
  • Inverpine, Murrumba Downs
  • Tantula Rise, Alexandra Headland
  • Baycrest, Hervey Bay


Homes in these communities are nbn® ready, making it easy for you to get connected faster.

Key features

  • Easy set up – With nbn® already in the village, internet connection can be installed ready for when you move in with no set up fees.
  • Unlimited data – Enjoy uncapped internet browsing, downloading and music and video streaming.
  • WiFi connectivity – Access the internet on your mobile phone, tablet or laptop from anywhere in your home.
  • Customer support – Our customer support team is based in Australia and available 24/7.

Choosing your plan

Plan details

Our internet service plan provides you with great value for money and can be tailored to suit your needs.

  • Data quote – unlimited
  • Term – no term
  • Modem rental – $3 per month
  • Speed package – From $70 per month

Speed packages

Choose your speed and only pay for what you need. With a range of packages available, you can upgrade or downgrade at any time.

  • Basic – great value plan for basic internet usage including emails and browsing.
  • Everyday – Stream music and videos, download large files and make video calls.
  • Superfast – Uninterrupted HD streaming, remote working and connection on multiple devices.

Home internet

Availability

Internet service plans by Bolton Clarke are now available at:

  • Fairways, Bundaberg North
  • Inverpine, Murrumba Downs
  • Tantula Rise, Alexandra Headland
  • Baycrest, Hervey Bay


Homes in these communities are nbn® ready, making it easy for you to get connected faster.

Key features

  • Easy set up – With nbn® already in the village, internet connection can be installed ready for when you move in with no set up fees.
  • Unlimited data – Enjoy uncapped internet browsing, downloading and music and video streaming.
  • WiFi connectivity – Access the internet on your mobile phone, tablet or laptop from anywhere in your home.
  • Customer support – Our customer support team is based in Australia and available 24/7.

Choosing your plan

Plan details

Our internet service plan provides you with great value for money and can be tailored to suit your needs.

  • Data quote – unlimited
  • Term – no term
  • Modem rental – $3 per month
  • Speed package – From $70 per month

Speed packages

Choose your speed and only pay for what you need. With a range of packages available, you can upgrade or downgrade at any time.

  • Basic – great value plan for basic internet usage including emails and browsing.
  • Everyday – Stream music and videos, download large files and make video calls.
  • Superfast – Uninterrupted HD streaming, remote working and connection on multiple devices.

Hear from clients

Testimonials from Bolton Clarke InTouch users

InTouch
InTouch

“This system has enabled me to change the conversation with my mother and see at a glance when it’s a good time to chat. Instead of asking Mum about care-related matters, like whether she’s slept well or had her breakfast; I can chat to her about plans for the day.”

- Heather, family member, Port Macquarie

InTouch testimonial
InTouch testimonial

“They can tell me where I am, if I’m at the library, the shopping centre, if I’m in a particular shop. I find it great, and I can’t understand why more people aren’t using them! It gives you so much more confidence”

- Jean, client, Noosa

Interested in finding out more?

Complete the form below to find out more about our Bolton Clarke InTouch personal alarms or internet service. One of our friendly team members will be in touch with you soon.
Bolton Clark Logo

Links

News & Resources Events COVID-19 Information Diversity at work Referral form

Login

Employee Login Volunteer Login Password Reset

contact

Level 3, 44 Musk Avenue, Kelvin Grove, QLD 4059

1300 22 11 22

Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country.
We pay our respects to Elders past and present.
Bolton Clarke acknowledges the Traditional Custodians of the land which we live and work, their rich culture and spiritual connection to country. We pay our respects to Elders past and present.
© 2024 Bolton Clarke
Our Policies
•
Payment Assistance Policy
•
Terms of Use
•
International